About CHIMS Uganda
Our Journey and Growth
From MTN Franchise to Leading Mobile Money Agent
CHIMS was founded in 2003 as an MTN franchise, and when mobile money was introduced in Uganda in 2009, CHIMS was among the first companies to become active in this segment. The company now operates as an independent agent to the largest mobile money network in Uganda (MTN) and aims to expand its agent network nationwide. CHIMS boasts exceptional operational float management capabilities, executing higher volume cash-in and cash-out transactions than most competitors — many of whom lack sufficient working capital to serve customers effectively.
- Improved Payment Efficiency
- Greater Reach & Financial Inclusion
- Enhanced Transparency & Accountability
- Regulatory Compliance & KYC Integration
- Partnership Opportunities & Data Insights
- Business Continuity
Fast. Secure.
Everywhere.Our Vision, Mission & Core Values
We are driven by purpose, passion, and principles that define everything we do.
Our Vision
To be the most preferred Mobile Money and Banking Agent in Uganda.
We envision a financially empowered community built on trust, innovation, and accessibility.
Our Mission
To provide high-quality and customer-friendly financial services that enhance life value and economic development.
We simplify payments and banking for everyone, everywhere.
Our Core Values
- Customer Satisfaction – CHIMS Telecom ensures customers receive MTN Mobile Money services with complete satisfaction.
- Heritage – We create a legacy as the most preferred MTN Mobile Money dealer in Uganda.
- Integrity – Trusted and dependable service makes CHIMS Telecom a reliable choice.
- Milestone – Every customer interaction strengthens the growth and brand reputation of CHIMS Telecom.
- Solution – Providing secure, accessible, and dependable money transaction solutions for all MTN Uganda customers.
Our Vision
To be the most preferred Mobile Money and Banking Agent in Uganda.
We envision a financially empowered community built on trust, innovation, and accessibility.
Our Mission
To provide high-quality and customer-friendly financial services that enhance life value and economic development.
We simplify payments and banking for everyone, everywhere.
Our Operations and Network
24/7 Mobile Money Services Across Uganda
Our Service Points
CHIMS operates 200+ service points open 24/7 from Monday to Sunday. Located in key urban and upcountry areas across Uganda for easy access.
Head Office
Block 18, Plot 764, Batuma House,
Nakulongo - Nateete, Masaka Road.
Our Growth Journey
Launch
4 outlets in core areas
Expansion
50+ service points nationwide
Scale
100+ outlets for 24/7 coverage
Now
200+ service points, empowering nationwide
Why Choose CHIMS?
Empowering businesses and communities with seamless mobile money solutions.
Key Benefits
Discover how CHIMS transforms your financial operations with efficiency and reliability.
Faster Disbursement
Instant payments for quick access to funds, reducing wait times to seconds.
Cost Savings
Lower fees and minimal overhead, optimizing your budget without compromises.
Financial Inclusion
Serve unbanked populations, bridging the gap to essential financial services.
Transparency & Accountability
Digital records ensure audit-ready tracking and full visibility.
Scalability
Adapt seamlessly to large payrolls or emergency relief distributions.
Compliance
Robust KYC/AML with secure digital verification for peace of mind.
Our Trust 500+
Professional Customers
We proudly serve customers who count on us for secure, quick, and worry-free services that they can trust at any moment.
